Terms of Use

Last updated: To be updated

Acceptance of Terms

This website (https://saladdays.co/) is designed, developed and maintained by Amicus Natural Products Private Limited ("We", "us", "our", "Company"). We provide healthy food preparation and delivery services through our website and third-party delivery platforms. We operate physical locations that prepare food for delivery to customers within our service areas. The services and products of our website shall be available only in specific geographies within India. By using this website, you acknowledge your assent to the following terms of use ("Terms") without limitation or qualification. Please read these terms carefully before using this website. You represent that you are at least 18 (Eighteen) years of age and you have given us your consent to allow any of your minor dependents to use this site. We may amend or modify the terms at any time at our sole discretion. We will notify you of the updated version of the Terms by way of notification on the website. Continued use of our services after changes constitutes acceptance of the modified Terms. By accepting these terms, you are also giving your assent to the Privacy Policy of this website, which also governs your visit to Salad Day's website, to understand our practices and products. The personal information/data provided to us by you during the course of usage of this website will be treated strictly as confidential and in accordance with the Privacy Policy and applicable Data Protection Laws. If you do not agree to these Terms, please do not use this website or use our services.

Ability to Contract

Individuals deemed "incompetent to contract" under applicable laws, including un-discharged insolvents, are not eligible to use the website. Minors, defined as individuals under the age of 18 years, may access the website only under the supervision of a parent or legal guardian who consents to be bound by these Terms. The parent or legal guardian of any minor using this Website shall be responsible for: • Monitoring the minor's use of the Website • Ensuring the minor's compliance with these Terms • All actions taken by the minor on the Website • Any transactions made by the minor Purchasing materials intended for adult consumption, or those prohibited for sale to minors, is strictly forbidden.

Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Account Registration and Usage

All customers must register and log in to place orders on this website. It is your responsibility to ensure that your account and registration details remain accurate and up-to-date to facilitate communications related to your purchases. Account Security You are responsible for: • Maintaining the confidentiality of your account credentials • Restricting access to your account • Ensuring that all activities under your account comply with these Terms • Notifying us immediately of any unauthorized access or use of your account If you permit others to use your account: • You remain responsible for all actions taken through your account • You will be liable for any orders placed or activities conducted by those individuals • You warrant that you have the authority to bind those individuals to these Terms If you wish to have your account or any associated information deleted, you can contact us with your request by writing to hello@saladdays.co, or call on +91 9643800901. Please note that we may be required to disclose your account-related information to Government authorities in compliance with applicable laws.

Warranty Disclaimer

Information, content and materials provided on this Website are on an "As Is" basis and we do not make any express or implied representation or warranty regarding the accuracy or completeness of the same. We have made every effort to display the colours of our products that appear on this website as accurately as possible. However, we cannot guarantee that any colour will be accurate as the actual colours and features you see will depend on various settings.

User Code of Conduct

You agree that: • You will use the services provided by the Website, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the Website. • You will provide authentic and true information in all instances where such information is requested of you. We reserve the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), we have the right, in our sole discretion, to reject the registration and debar you from using the Services and/or other affiliated websites without prior intimation whatsoever. • You are accessing the services available on this Website and transacting at your sole risk and are using Your best and prudent judgment before entering into any transaction through this Website. • The address at which delivery of the product ordered by you is to be made will be correct and proper in all respects. • Before placing an order, you will check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale included in description for the order placed. • You agree to not use our services for any unlawful purposes or attempt any mischief which may or may not attract criminal prosecution against you. • You agree to not harass any of our staff or delivery partners and maintain cordial manner of raising any issues or grievance.

Code Governing User Feedback and Comments

All reviews, comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered to us through this website or otherwise disclosed, submitted or offered in connection with your use of this website (collectively, the "Comments") shall be and remain our property. Such disclosure, submission or offer of any Comments shall constitute an assignment to us of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. We will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. The company is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the website will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Website will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam". We do not regularly review posted Comments, but do reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Website. We reserve the right to permanently block your account and prevent you from using our services in the future if found to be violating any part of the Terms. You grant us the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify the company and its affiliates for all claims resulting from any Comments you submit. We take no responsibility and assume no liability for any Comments submitted by You or any third party.

Restriction on Use Material

You may not use the Website for any of the following purposes: i. Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material. ii. Transmitting material that encourages conduct that constitutes a criminal offence or results in civil liability or otherwise breaches any relevant laws, regulations or code of practice. iii. Gaining unauthorized access to other computer systems. iv. Interfering with any other person's use or enjoyment of the Website. v. Interfering or disrupting networks or web websites connected to the Website. vi. Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner. vii. Breaching any applicable laws.

Shipping & Delivery Policy

Delivery areas are limited to specified zones around our physical locations. Delivery times are estimates and may vary based on order volume, traffic, weather conditions, and other factors beyond our control. You agree to provide accurate delivery information and to be available to receive orders during the estimated delivery window.

Food Safety and Allergies

While we take precautions to provide accurate ingredient information, we cannot guarantee that our products are free from specific allergens. You acknowledge that you are responsible for reviewing ingredient information and managing any food allergies or dietary restrictions. We recommend that you contact us directly regarding severe allergies or specific dietary requirements.

Refund and Cancellation Policy

Any order placed by You should be cancelled within 3 (Three) minutes of placing the order. Any cancellation made after such period shall not be entertained and We shall be entitled to receive the entire amount of the order placed by You. There may be cases where we are either unable to accept your order or required to cancel the order, due to reasons including without limitation, technical errors, unavailability of the item(s) ordered, or any other reason attributable to us or Delivery Partner. In such cases, we shall not charge a cancellation charge from you. If the order is cancelled after payment has been charged and you are eligible for a refund of the order value or any part thereof, the said amount will be reversed to You. Any complaint, with respect to the order which shall include instances but not be limited to food spillage, foreign objects in food, delivery of the wrong order or food and beverages or Products, poor quality, you will be required to share the proof of the same before any resolution can be provided by us. You shall not be entitled to a refund in case instructions or specific requests by you placed along with the order are not followed in the form and manner as requested. Instructions are followed by us on a best-effort basis. All refunds shall be processed by us in the same manner as they are received. Unless refunds have been provided to you in the form of credits, refund amount will reflect in original payment method within reasonable period of time.

Security Breaches and Notifications

We take the security of your personal information seriously and implement reasonable measures to protect it. However, no method of transmission over the Internet or electronic storage is 100% secure. In the event of a security breach involving your personal information: 1. We will promptly investigate the incident to determine its scope and impact 2. We will notify affected users via email within a reasonable timeframe after confirming a breach has occurred 3. The notification will include: • A description of the breach • The types of information potentially affected • Steps we are taking to address the breach • Recommended actions for users to protect themselves • Contact information for further inquiries You acknowledge that despite our security measures, breaches may occur that are beyond our reasonable control. In such cases, we will work diligently to mitigate any potential harm and keep you informed of significant developments.

Termination of User

If we find you to have violated the Terms, we may permanently suspend or remove your account. We reserve the right to terminate your access to the Website or any portion of it at any time, without notice, if we determine, in our sole discretion, that: 1. You have violated any provision of these Terms 2. Your conduct may harm us or our users, or expose us to liability 3. You have engaged in fraudulent or illegal activities 4. Your continued use of the Website would be detrimental to the Website or its users Upon termination: • Your right to access and use the Website will immediately cease • We may prevent you from creating a new account in the future • We reserve the right to delete or retain any content you have submitted at our discretion

Intellectual Property Rights

"Intellectual Property Rights" means all present and future rights conferred by statute, common law or equity in or in relation to any copyright and related rights, trademarks, designs, patents, inventions, goodwill and the right to sue for passing off, rights to inventions, rights to use, and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, rights to claim priority from, such rights and all similar or equivalent rights or forms of protection and any other results of intellectual activity which subsist or will subsist now or in the future in any part of the world. This Agreement does not transfer to you any intellectual property owned by us or the third parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with the company. All trademarks, service marks, graphics and logos used in connection with the Website are trademarks or registered trademarks of the company or its licensors. Your use of the Website and Services grants you no right or license to reproduce or otherwise use any of the Company's or third-party trademarks.

Limitation of Liability

While we use reasonable efforts to include accurate and up to date information on this website, errors or omissions sometimes occur. We make no warranties or representations as to the accuracy of the content of this website. Under no circumstances, including but not limited to any liability arising from tort, contract or negligence, shall Amicus Natural Products Private Limited or its directors or employees be liable for any indirect, incidental, special, punitive, exemplary or consequential damages including lost profits, revenues, or data, financial losses that are alleged to have resulted from the use and/or inability to use this website or information contained within, even if Amicus Natural Products Private Limited and/or its employees or directors have been notified of the possibilities of potential damages or losses. We also assume no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property as a result of your access to, use of, or browsing in the website or your downloading of any materials, data, text, images, video, or audio from this website. You specifically acknowledge and agree that we are not liable for any defamatory, offensive or illegal conduct of any User. You also specifically acknowledge that any communication transmitted by you to us may not remain confidential or free from interference by unauthorized third parties during its transmission. We exclude to the extent lawfully permitted all liability for loss or damage, whether direct, indirect or consequential arising out of your use of or inability to use this Website, or from any information or omission contained in this Website. The Website may contain links to other websites not operated or controlled by us. If you use these links, you will leave the Website. These links are provided for convenience only and do not constitute any endorsement by us, of the organization promoted on the linked websites, their products or services. We do not have any control over such linked websites or the content of them and cannot accept any responsibility for them.

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Right to Monitor

We reserve the right to monitor this Website and all associated content, and to disclose any information as necessary to: (i) satisfy any applicable law, regulation, legal process, or governmental request; (ii) enforce these Terms, including investigation of potential violations; (iii) detect, prevent, or otherwise address fraud, security issues, or technical concerns; and (iv) protect the rights, property, or safety of our company, our users, or the public. We may, in our sole discretion, edit, modify, refuse to post, or remove any information or materials, in whole or in part, that we believe violates these Terms or may be offensive, illegal, or violate the rights of any person or entity. While we reserve these rights, we do not undertake to review all content before it is posted on the Website or application, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by users or third parties.

Privacy, Ownership and Communications

When you visit our website or send e-mails to us, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with You by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications including SMS, e-mail or phone calls from us with respect to Your order. Any information, messages, or materials you send to this website by email or another method---including data, queries, comments, or suggestions - will belong to us, unless otherwise specifically stated below. Reproduction, soliciting, disclosure, transmission, publication, broadcasting, and posting are only a few of the uses for such data, communications, or content. Additionally, we are free to utilize any ideas, concepts, know-how, or techniques that You contribute to this website for any reason, including but not limited to using the material to create and promote goods.

Arbitration

In case of any dispute or differences arising out of or in connection with this agreement, the parties hereto, agree to resolve their dispute by a sole arbitrator chosen by the parties in fast-track procedure under the provisions of Arbitration and Conciliation Act, 1996 as the first resort. The arbitration proceedings shall be conducted in English. The place for Arbitration shall be Gurugram, Haryana. The award passed in the arbitration proceedings shall be final and binding on both the parties. The cost of arbitration shall be borne by both the parties equally. But each party shall bear the cost of their advocate/counsel for the proceedings.

Jurisdictional Issues

These Terms shall be construed governed by and construed in accordance with the laws of India. Unless otherwise expressly set forth herein, we make no representation that materials on this website are appropriate or available for use in any location. Those who choose to access this website do so on their own initiative and are responsible for compliance with local laws. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Gurugram, Haryana. The Parties irrevocably submit to the jurisdiction of such courts and waive any objection based on venue or inconvenient forum.

Severability

In the event that any provision of these terms is held unenforceable, the validity or enforceability of the remaining provisions will not be affected, and the unenforceable provision will be replaced with an enforceable provision that comes close to the intention underlying the unenforceable provision.

Contact Information

For questions about these Terms or our services, please contact us at: COMPANY NAME: AMICUS NATURAL PRODUCTS PRIVATE LIMITED ADDRESS: Plot No. 250 Udyog Vihar, Phase 1, Gurgaon, Gurugram, Haryana, India, 122016 E-MAIL: hello@saladdays.co PHONE NO.: +91 9643800901